Safety & Information: Vehicle Configurations: Vehicle inspection procedures
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Vehicle valet service

Summary
The objective of this procedure is to show you how to wash, polish and detail a vehicle using the appropriate methods. You should always follow MSDS, HAZMAT and other related product information when storing any hazardous material.

Part 1. Preparation and safety

Objective

Personal safety

Whenever you perform a task in the workshop you must use personal protective clothing and equipment that is appropriate for the task and which conforms to your local safety regulations and policies. Among other items, this may include:

If you are not certain what is appropriate or required, ask your supervisor.

Safety check

Points to note

Carpets

Tire black

Dashboard

Cloth upholstery

Leather upholstery

Road tar on vehicle body


Part 2: Step-by-step instruction

  1. Wash and degrease
    Pressure clean the outside of the vehicle thoroughly with plain water to remove all loose dust and street dirt. Wash under the wheel arches and inside the engine compartment. Mix the degreaser concentrate as recommended by the manufacturer. Spray the diluted degreaser all over the outside of the vehicle, including the road wheels and under the wheel arches. Let it work on the paintwork for a minute or so, to soften hardened or baked-on dirt and grease. Rinse the degreaser off with water using a pressure cleaner.
    If there are any signs of contaminants still on the paintwork, re-apply the degreaser, then wash it off again. You may need to carry out these steps a number of times until the contaminants soften and are rinsed away. Ensure that all the degreaser solution has been thoroughly rinsed off.
    Do not scratch the contaminant off with a scraper as this could easily damage the painted surface.
  2. Hand wash with suds solution
    Ensure the detergent concentrate has been mixed according to the manufacturer’s specifications. Start at the top of the vehicle and work down. Do not rub the surface hard, and use your other hand to feel for the smoothness of the paint surface.
    Allow the detergent to work on the paintwork for a minute or so before rinsing. Rinse off the detergent suds with fresh water.
  3. Dry the vehicle
    Use two chamois cloths for drying - one for the paintwork, and the second for the road wheels and wheel arches. After drying off the water, check around the vehicle and clean off any water that may have come away from vehicle gutters and crevices. Dry inside all the door jams, in the boot and any other location where water could seep. If you find any spots of dirt still attached to the paint surface, gently remove them with a clean rag and a little kerosene.
  4. Hand polish the vehicle
    Use a piece of new, thin soft foam rubber to apply the polish. Apply the liquid polish using a very light circular rubbing action. Do not rub hard as this can score the paint surface.
    Using a soft cotton flannelette, remove the polish. It is a good idea to have a similar cloth in each hand. In this way, while you polish with one hand, you can lean on the vehicle to support yourself with the other hand without leaving greasy handprints. You can also swap polishing hands quickly if one gets tired. Check along the vehicle to ensure you have removed all the polish and that no imperfections show up in the paint or the panels.
  5. Clean all other surfaces
    If there are any stickers on the glass area that should not remain there, remove them carefully with a razor blade, dampening them first if necessary.
    Using glass cleaner spray, carefully clean all the glass surfaces on the vehicle. Use a large wad of rolled up soft paper to clean the glass surfaces. As the paper becomes dirty and wet, tear off the outer layers to reveal clean, dry paper again.
    Clean and brush the tires with a suitable solution that will protect the rubber, and enhance its appearance. Wipe off any excess solution from the paintwork or wheels.
  6. Clean floor mats and carpets
    Remove the floor mats and always clean them outside the vehicle. Vacuum the mats to remove loose dust and grit. Use an approved carpet cleaner and spray evenly over the mat. Using a clean, soft cloth, work the cleaner into the carpet and blot any residue.
  7. Detail the interior
    Remove all interior containers for cleaning, noting their locating device. Spray an appropriate cleaner onto the dashboard and instrument panel and wipe clean using a soft, clean cloth before leaving the area to ‘cure’. Never use dashboard cleaners on steering wheels or pedal rubbers as they can remain slippery for some time.
    Clean and replace interior containers. You should hear the locating device click into place as it locates itself.
    On fabric seats, spray an appropriate fabric cleaner directly onto the seat. Massage the cleaner into the stain and allow it to stand for a few minutes and massage the stain again.
    Remove any excess cleaner with a damp absorbent cloth and allow the seat to dry before vacuuming. Repeat the process if necessary.
    On leather seats, apply an appropriate cleaner using a soft clean cloth and rub gently into the leather.
    Leave the cleaned leather to ‘cure’ to form a protective layer on the seat and help protect it from further stains.
  8. Clean sunroof glass
    If the sunroof is a fixed type, unclip and remove or slide back any shades or roof linings that cover the inside of the sunroof.
    Using the operation lever or the operation mechanism control, open the roof.
    Clean the glass on the sunroof using a recommended cleaning agent.
    Check and clean the channels on the vehicle that the sunroof locates in and ensure the drains are clear and able to take excess water away from the roof channel.