| Topic | Summary |
| Yours sincerely |
There are three steps to effective business correspondence writing. The first step is to think. The second step is to draft. The third step is to finalize. |
| Job sheet |
A service invoice or work order is a key document which we use to communicate with both our customers and workmates. It's a legal contract between us as the service provider, and our customer. |
| Inspection report |
When we inspect a vehicle, we need to check that all components and systems are operational, secured, and safe in accordance with the vehicle manufacturer recommendations. An inspection report is a useful guide when conducting a vehicle inspection. |
| Equipment defect report |
Whenever we come across any defective equipment, we should tag the defective items and put them in a secured area so noone else can use them by mistake, complete an equipment defect report, and notify our supervisor. |
| Accident report | To make sure that the information is accurate an accident report should be completed as soon as practically possible while we still remember the facts of the accident. |